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Frequently Asked Questions
Frequently Asked Questions
As a locally owned, family jeweler, we do things differently than the big chains. For us, it’s about people first — providing customers with exceptional service and creating a joyful culture for our team that encourages learning and expertise. For more than 40 years, we’ve been honored to serve Flagstaff families, and now we’re excited to bring that same personal care to Glendale. If your question isn’t answered below, please give us a call — our family is here to help.
Jewelry is like a story that tells the many chapters of our life.
Are your sales associates paid on commission?
Will Frederick Fisher Jewelers buy my jewelry?
Yes! We buy gold, platinum, silver and diamonds. We also do appraisals for your jewelry needing to be insured. Find a Frederick Fisher Jeweler Showroom Near You
Does Frederick Fisher Jewelers have credit or work with a credit company?
We do! We understand that financing your purchase might be the best option for you. We can help you bring the perfect engagement ring or anniversary gift home with a variety of financing options. For more information or to see if you qualify, give us a call today.
What is the best way to care for and clean my jewelry myself?
Although we offer free jewelry cleaning services, you can also do it yourself at home in between professional cleanings to keep your jewelry shiny and in the best shape. These 4 simple steps will work at home:
- Fill a bowl with very warm water
- Add dishwashing soap
- Soak your ring for 20 – 40 minutes
- Gently brush with a very soft toothbrush.
That’s it!
Why shop for jewelry at a local store instead of a chain store?
I found a piece of jewelry I love online. Can you order it for me so I can see it in person and try it on?
You found a piece of jewelry online that you love, that’s great! If it’s from one of the manufacturers that we carry, we absolutely can order it for you to try on in the store and see it in person. Give us a call to discuss how we can help bring that jewelry you love home.
What are you doing during COVID-19 to keep customers safe?
What our customers are saying:
Whenever I need anything regarding jewelry this is where I go. I feel very well taken care of.
– Rusty C.
I purchased an engagement ring from Ryan at Frederick Fisher Jewelers several weeks ago (she said yes!). The buying experience was excellent! My finacee and I will certainly be going back for our wedding bands and I would strongly encourage checking out their family-owned store!
– Jeffrey T.
In all my years of buying jewelry I have never had a better experience than with FFJ. Ryan was patient and very knowledgeable and answered all of our questions. I would highly recommend FFJ to anyone no matter what your budget may be.
– Chris S.
Friendly, knowledgeable staff who take time to make sure you go home with the perfect piece of jewelry.
– Christie W.
5 star Selection. Just bought gifts for my wife and daughter. Gorgeous! They loved them! Thanks for all your help Ryan.
– Kelly T.
Always a great place to shop, ask for Ryan!
– Zach E.
Great people and they are all very supporting and understanding. Ive already bought two wedding bands and am extremely happy to continue doing business here.
– Roderick T.
I have made multiple purchases here over the years. Everyone is terrific. Needed a ring fixed and came back perfect. I wouldn’t go anywhere else.
– Len C.
Our 39th Wedding Anniversary was totally phenomenal thanks to the gorgeous diamond ring and diamond band I recently purchased for my One-and-Only. The selection was excellent, the service even better. The prices were extraordinary.
– Grant G.
Great local business with honesty and integrity. No pressure!
– Michael F.
Went in to get my watch fixed. They were quick, efficient, and courteous. Would recommend.